Contact Us

KEMBA Louisville CU
4017 Poplar Level Rd.
Louisville, KY 40213
Monday 8:30 AM - 4:30 PM
Tuesday 8:30 AM - 4:30 PM
Wednesday 8:30 AM - 4:30 PM
Thursday 8:30 AM - 5:00 PM
Friday (Lobby) 8:30 AM - 5:00 PM
Friday (Drive-thru) 8:30 AM - 6:00 PM
Saturday Closed
Sunday Closed

Find other world wide locations (teller transactions only) by visiting this link

Contact Information
General Questions kemba@kembaky.org
Phone 502.459.1411
Toll Free 800.536.2210
24 Hour Teller 888.427.9396
Fax 502.459.4528
Holiday Closings
Martin Luther King Jr. Day Closed
Presidents' Day Closed
Memorial Day Closed
Juneteenth Closed
Independence Day Closed (Floating)
Labor Day Closed
Columbus Day Closed
Veterans Day Closed
Thanksgiving Day Closed
Friday After Thanksgiving Closed
Christmas Eve Open 8:30am - Noon
Christmas Closed
New Year's Day Closed
General Information

KEMBA Louisville CU is a member of a network of credit unions where our members may make teller transactions.

 

To find locations, CLICK HERE to search the Co-op Network. Be sure to contact the CU Service Center location to verify operations before visiting them. Remember that the COVID-19 is affecting the whole world. Thank you for your patience.

 

ATM Users

Fifth Third Bank ATMs only at branches! Not gas stations/convenience stores! Also, Fifth Third Bank Bank ATMs do not accept deposits from KEMBA LouCU members or any credit union. Now would be a good time to enroll with Mobile Deposits. It requires KEMBA LouCU checking account and the Mobile App.

 

Have you moved recently?

Did you give us and your employer your new address/phone? Did you update your info with Online Banking? Even when you update your contact information on the digital systems, please contact the office to make sure our teller system is up-to-date. We may ask for official documents confirming any changes.

 

Do you need to report your ATM debit/Mastermoney card as lost or stolen?
Immediately, call TOLL-FREE (800) 528-2273 anytime, day or night, 24 hours a day -7 days a week. Be sure to tell them that you are a member of KEMBA Louisville Credit Union and not simply, KEMBA – which is a credit union in Cincinnati, Ohio. They may tell you that they cannot help you if you tell them ‘KEMBA’ and not ‘KEMBA Louisville Credit Union’. Afterwards, please call the credit union to let us know that you have called the debit card toll free number.

NMLS #414341

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89th Annual Meeting

May 24, 2023 at Holy Family Church

The meeting will be held at Holy Family Church, Saffn Center Hall in the Riede Rm., 3926 Poplar Level Rd. There will be reports on our progress over the past year, along with refreshments and door prizes. Doors open at 5:30 p.m. and the meeting begins at 6:00 p.m. City Barbecue is catering the event. Cost is $13 per person.

 

Make a reservation by calling or emailing us at kemba@kembaky.org by May 19.

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