KEMBA Louisville CU is a member of a network of credit unions where our members may make teller transactions.

To find locations, CLICK HERE to search the Co-op Network. Be sure to contact the CU Service Center location to verify operations before visiting them. Remember that the COVID-19 is affecting the whole world. Thank you for your patience.

ATM Users

Fifth Third Bank ATMs only at branches! Not gas stations/convenience stores! Also, Fifth Third Bank Bank ATMs do not accept deposits from KEMBA LouCU members or any credit union. Now would be a good time to enroll with Mobile Deposits. It requires KEMBA LouCU checking account and the Mobile App.

Have you moved recently?

Did you give us and your employer your new address/phone? Did you update your info with Online Banking? Even when you update your contact information on the digital systems, please contact the office to make sure our teller system is up-to-date. We may ask for official documents confirming any changes.

Do you need to report your ATM debit/Mastermoney card as lost or stolen?
Immediately call TOLL-FREE (800) 528-2273 anytime, day or night, 24 hours a day -7 days a week. Be sure to tell them that you are a member of KEMBA Louisville Credit Union and not simply, KEMBA – which is a credit union in Cincinnati, Ohio. They may tell you that they cannot help you if you tell them ‘KEMBA’ and not ‘KEMBA Louisville Credit Union’. Afterwards, please call the credit union to let us know that you have called the debit card toll free number.

Do you suspect fraud OR need to dispute a transaction?
Call (833)995-2888 and identify yourself as a member of KEMBA Louisville Credit Union and not simply, KEMBA – which is a credit union in Cincinnati, Ohio. You will be working with a company called FIS. Here are their operating hours: